Parks Canada

Parks Canada

Client Parks Canada Challenge To empower Parks Canada employees to effectively engage with upset citizens regarding a significant hike in park fees across the country. Solution We created a simple and powerful 4-step dialogue model and training that deescalated...
Government of Alberta Human Services

Government of Alberta Human Services

Client Human Services Shifts its Culture Challenge To catalyze a wholesale culture shift within a 7600 person “super-ministry”; an aggregate of dozens of previously different entities and cultures that are now married to each other Solution A 16-week  cultural...

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