Our Promise

You will gain a simple, powerful model to handle challenging conversations with confidence and the freedom to hear anything without being defensive.

Format

An 8-hour communication program, delivered online via Zoom  or in-person.

Overview

Start to master a 4-stage conversational model that works in any conversation. 

• You will discover what you miss when you think you’re listening
• Learn about the neuroscience of how your brain works (and how it stops working!) when you’re under stress
• Uncover the root cause of almost all conflict and confusion between human beings
• See where you are wasting up to 90% of your time and energy in difficult situations

This program is for you if your team deals with any of the following:

1. Arguing: yet another back-and-forth where you wind up accommodating to get it over with or wasting hours trying to make your point.  
2. Manipulation: they say what you want to hear and never following through...again. 
3. Silent Domination: they say little or nothing while you get more and more aggravated asking questions.
4. Suppression: you say little or nothing because you don’t trust what’s going to come out of your mouth.
5. Excuses: you listen to justifications and reasons for why it didn’t get done with zero responsibility on their end...again
6. Drama: you challenge something they say, they get sad, even cry, and you feel bad.
7. Wishy Washiness: they say maybe and never commit so you have to keep chasing them for an answer.

Expected outcomes

This program is for you if your team deals with any of the following:

1.  Freedom to hear anything without being defensive.
2. Confidence in your ability to handle anything people say.
3. Simple. powerful questions that will shift people’s attitudes.
4. Recoup 90% of your time and energy on your most difficult issues.
5. Immediately produce new results in your single greatest challenge.